General Updates

DCB Bank's Business Responsibility and Sustainability Report shows significant operational improvements, with reduced energy and water intensity per rupee of turnover and lower Scope 1 & 2 GHG emissions, supported by various green initiatives.

However, the Bank faced substantial monetary penalties, totaling approximately ₹94.88 Lakhs, from consumer forums for issues like gold auctions, loan charges, and lost documents.

Customer complaints, particularly related to cybersecurity, saw a notable increase.

The Bank maintains strong employee wellbeing programs and extensive CSR efforts benefiting vulnerable community groups.